General Consumer Council Logo
select this link to make a complaint
Help Text
ConsumerLine Strapline Image - A Resource for Consumer Advice in Northern Ireland
Consumer Helpline Telephone Number - 0845 600 62 62
Search the archive:
pdf
521.0KB
GCCNI
pdf
Art of Complaining
A simple guide on how to complain and make your voice heard.
175.7KB
GCCNI
pdf
Switching Banks
Recent research shows that consumers here could save as much as £200 a year by switching to a different bank account. The Consumer Council’s leaflet, produced in conjunction with Which? is a step-by-step guide to getting the best bank account for you.
308.1KB
GCCNI
pdf
Making a Big Purchase
Many companies go out of business every year. When this happens, it is often consumers who suffer, particulary if you've paid for goods but not received them.
This leaflet gives guidance on what you can do as a shopper to protect yourself when making a
166.3KB
GCCNI
doc
Shoppers Rights Card
The Shoppers' Rights Card was launched by the General Consumer Council in October 2003.
It gives details of your rights under the new Sale and Supply of Goods to Consumers' Regulations, 2002.
966.5KB
GCCNI
pdf
Direct Payment - A Simple Guide
Information you need about the new ways that benefits will be paid.
162.9KB
GCCNI
pdf
Solve problems Double Glazing
12.8KB
GCCNI
pdf
Solve problems Clothes
12.0KB
GCCNI
pdf
Solve problems Cars
12.3KB
GCCNI
pdf
Solve problems Carpets
12.8KB
GCCNI
NEXT »
1 to 10 of 49
Download Adobe Acrobat Reader plugin to view PDF files. Download Acrobat Reader
(External)
Consumer Poll Title Image
Do you know which items in your household can be recycled?
Consumer Council
General Consumer Council
Consumer Council »