ConsumerLine: Complain-online : Consumer advice, information, consumer rights, consumer legislation, consumer education, and help on customer care from the General Consumer Council for Northern Ireland

ConsumerLine Strapline Image - A Resource for Consumer Advice in Northern Ireland

Consumer Helpline Telephone Number - 0845 600 62 62

Please follow the instructions below to submit your enquiry or complaint: You can:

Complain about a trader;
Complain about goods or services you have bought or are about to buy;
Find out what your consumer rights are; and
Make a general enquiry
IMPORTANT: ou will need as many details as possible about the purchase/s or trader/s you wish to complain about.

Select your region:

Consumer Poll Title Image

Do you know which items in your household can be recycled?

Yes: 67% No: 33%

We want to make your voice heard and make it count - Send us your comments on water and sewerage reform.

Consumer Council