Key Facts And Figures

Current year
Change +/-
Last year
FINANCIAL HIGHLIGHTS

Corporate

Value of client properties purchased (historic)
£43.6m
+13%
£38.5m
Total amount invested in client properties
£20.2m
+11%
£18.2mm
Total amount committed to purchasing client properties
£64.5m
+19.5%
£54.03m

Average return on investment at staircasing
£13,268
+ 35%
£9,813

Rent charge
£3.83m
+ 2%%
£3.75m
Rent collected
98.32%
- 0.7%
99.01%

Total operating costs
£2.057m
- 7.5%
£2.225m

Client

Average monthly rent
£85.54
+ 7.5%
£79.55

Average return on investment at staircasing
£19,208
+ 14.5%
£16,777

SERVICE HIGHLIGHTS

Enquirers by phone (yearly total)

1,983
+ 12%
1,767
Enquirers online (monthly average)

2,508
+ 42.5%
1,760

Applications pipeline

721
+ 1.5%
710

Home visits

1,224
+ 19%
1,026

Households moving in

504
+ 0.4%
502
Households moving on

686
- 8%
745

Complaints

5

7
Compliments

22

18

Valuations

Total valuations carried out (for initial purchase & staircasing)

1,732
- 1%
1,749
Valuations – cost to Co-Ownership

£185.1K
+28.5%
£144k
Valuations – contribution from clients

£92.6k

£55.5k
Valuation reviews

Total reviews carried out

93 (9.1%)

79 (7.3%)
Valuations changed on independent review

35 (3.4%)

30 (2.8%)
Valuation reviews – cost to Co-Ownership

£30.9K
+25%
£24.7k
Valuation reviews – contribution from clients

£nil

£nil

Legal package

Legal fees for properties purchased

£282k
+0.7%
£280k
Co-Ownership portion

£176k

£174k
Client portion

£106k

£106k

CLIENTS

Total client households

18,951
+ 3%
18,447
Total households staircased

15,230
+ 4.5%
14,544
Households currently Co-Ownership

3,721
- 5%
3,903

Average single client income

£14,349
+2.8%
£13,960
Average client household income

£18,705
- 1.1%
£18,913
Average property purchase price

£86,581
+ 13.5%
£76,312
Average price/income

5.0

4.4

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